Privacy Policy

Lifescend Events Ltd (“Lifescend”) is committed to protecting your privacy in line with UK GDPR and the Data Protection Act 2018. This policy, together with our Terms & Conditions, sets out how we collect, use, and protect personal data you provide to us.

We collect information to fulfil our contractual obligations and, where you have consented, to keep you informed about relevant news, events, products, and services we believe may be of interest to you.

Information you give us

This includes information provided when you fill in forms on our website, correspond with us by phone or email, register for an event, or report a problem. It may include your name, address, email, phone number, and payment details.

Information we collect about you

We may collect personal data in a number of ways, including when you sign a booking form, during discussions with our team, from social media channels, or through any electronic means. Where we have a legitimate interest under UK GDPR, we may continue to hold and use your data without express consent, including in the following circumstances:

• Performance of a contract with you, or steps taken to enter one
• Compliance with a legal obligation
• Protection of your vital interests or those of another person
• Performance of a task carried out in the public interest
• Legitimate interests pursued by Lifescend or a third party

Technical information

We may automatically collect your IP address, browser type and version, time zone, operating system, and information about your visit such as pages viewed, clickstream data, and interaction behaviour on our site.

Information from other sources

We work with trusted third parties including business partners, analytics providers, and payment processors. Where we receive information about you from these sources, we will notify you of the purpose for which we intend to use it.

We use your information to:

• Fulfil obligations arising from contracts between you and us, and deliver the services you have requested
• Send you information about similar events, goods, or services you may find relevant
• Notify you about changes to our services or events
• Administer our website and conduct internal analysis, testing, and research
• Keep our site and systems safe and secure
• Measure the effectiveness of our communications and marketing
• Make suggestions and recommendations about events or services that may interest you

We may share your personal information with members of our group, including subsidiaries and holding companies. We will also disclose your data to third parties in the following circumstances:

• In the event of a sale or acquisition of our business or assets, to the prospective buyer or seller
• If required by law, or to enforce our Terms & Conditions and protect the rights, property, or safety of Lifescend, our clients, or others
• To selected third-party providers engaged in the marketing of our services
• For fraud protection and credit risk reduction purposes

Data we collect may be transferred to and stored at a destination outside the UK or European Economic Area (EEA), and processed by staff operating outside these regions. By providing your data, you consent to this transfer and storage.

All information is stored on secure servers. Payment transactions are encrypted. Where you hold a password to access parts of our site, please keep it confidential and do not share it.

Under UK GDPR you have the following rights regarding your personal data:

• Right of access — Request a copy of the personal data we hold about you at any time.
• Right to erasure — Request the removal of your personal information from our records.
• Right to withdraw consent — Withdraw your consent to processing at any time, including for marketing.
• Right to object — Object to processing of your data for marketing or profiling purposes.

Our website uses cookies to distinguish you from other users, provide a better browsing experience, and help us improve our site. You can control cookie preferences through your browser settings.

Our site may contain links to third-party websites. These sites have their own privacy policies and we accept no responsibility for them. Please review their policies before submitting any personal data.

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate we will notify you by email. Please check back regularly to stay informed.

This policy applies to all personal data collected through lifescend.events. For any questions, requests, or concerns, contact us at info@lifescend.events. Lifescend Events Ltd is registered in England and Wales.